For important information, check out our VaughnSoft Blog!
https://blog.vaughnsoft.com/

What a tech does:
-Help setup broadcast software
-Troubleshoot streaming issues

What a tech cannot do:
-A tech cannot mod your channels
-A tech cannot police the website
-A tech cannot close your channels
-A tech cannot ban your channels
-A tech has no access to your information
-A tech cannot help with a TOS violation

~ ~ ~ ~ ~ ~ ~ ~

If there is a TOS issue, please use the report system in place. If you need to report a guest chatter, click on Vaughn in the chatters list and click Report. Make sure you include the full guest name, the exact stream it happened in, and include evidence (screenshot or video) of the TOS violation.


If there is a non tech issue? Please email us!
[email protected]


Helpful Links:
https://vmojis.com
https://vaughn.live/howto
https://blog.vaughnsoft.com/channel-commands/
https://blog.vaughnsoft.com/fun-commands/


Here are links to our social media:
https://twitter.com/vaughnlive
https://facebook.com/vaughndotlive


Tech requirements

As a tech you become an ambassador for Vaughn Live. In order to offer fast and accurate information to help resolve issues of members and broadcasters you should know the following items.


1. Must have a working knowledge and the ability to setup and use OBS Studio
and a general understanding of how live streaming works.

2. Must know where to find the various broadcast settings such as RTMP URLs
and stream keys, and have the ability to direct users to those settings.

3. Must have the ability to determine and suggest video and audio bitrates that
should be used based on the broadcasters system specs and internet upload
speeds.

4. Must be familiar with the various links listed below the video player in
Tech Corner.

5. Must be able to determine if a members issue is tech related as opposed to
rules related and direct them to the proper source to handle the issue.

6. Must be familiar with the various bot and channel commands.


7. Must have the ability to work closely with staff and other tech's


8. Must agree to spend time in the tech corner area on a probationary period
and showcase their abilities prior to obtaining tech status.


Things a tech should never do

1. Never police the site looking for TOS violations.
2. Never engage in explaining or determining if a violation has occurred.
3. Never be involved in drama involving other members or broadcast channels.
4. Never use their position on the team for personal gain.